Shipping Policy

Thank you for shopping at Extemel!
We’re committed to delivering your orders quickly, securely, and at a fair cost. Please read below for details on how we handle shipping.

Shipping Locations

We currently ship our products to:

[United Kingdom, United States, Canada, Australia, New Zealend]

If your location isn’t listed, feel free to contact us and we’ll do our best to accommodate.

Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:

Location	Estimated Delivery Time
International	7–21 business days

Please note: Shipping times may vary based on location, carrier delays, customs, or peak seasons.

Customs, Duties & Taxes

Extemel is not responsible for any customs or import duties that may apply. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using the link provided.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us at [your support email] within 7 days of delivery. We’ll work with the carrier to resolve the issue or offer a replacement if applicable.